Ben999's Privacy Policy — Your data is our responsibility

Ben999 (bunnings.ws) is an online gaming platform serving players in Bangladesh and surrounding regions. This Privacy Policy applies to the ben999 website, mobile app, and all related services.

By creating an account or using ben999, you are considered to have accepted this Privacy Policy. Please read it carefully.

This policy is in accordance with applicable data protection laws in Bangladesh and international standards. We also adhere to the core principles of the GDPR.

Ben999 collects several types of data. Full details are provided below:

We do not collect sensitive information such as religion, political views, or health-related data.

Ben999 collects information in several ways:

• Directly from you: When filling out the registration form, submitting KYC, contacting support, or updating your profile.
• Automatically: While you use the site, technical data is collected through cookies, web beacons, and log files.
• From third parties: Limited data may be received from payment gateways or identity verification services.
• From public sources: Publicly available information may be used for fraud prevention purposes.

Any third party collecting data on behalf of ben999 is required to comply with this Privacy Policy.

Ben999 uses your information for specific, clearly defined purposes. The main purposes are:

• Creating and managing your account
• Ensuring gaming services & financial transactions
• Identity verification and age confirmation
• Preventing fraud, money laundering & misuse
• Customer Service & Support
• Ensuring responsible gaming
• Offering relevant bonuses and promotions
• Fulfilling legal obligations
• Securing and improving the platform

Ben999 may share data only in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
• Identity verification services: Documents may be shared with certified verification agencies as part of the KYC process.
• Legal obligations: Data may be disclosed in response to a court order or regulatory authority request.
• Business transfers: In the event of a merger or acquisition, your data may be transferred to the new ownership, but you will be informed in advance.

Ben999 uses cookies to keep the website running smoothly. Cookies are small text files stored on your device.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the site's functionality.

Ben999 does not retain your data indefinitely. Retention periods are determined by the type of data:

• Account information: 5 years after account closure (as required by law)
• Financial transactions: 7 years (as required under anti-money laundering regulations)
• KYC Documents: 5 years after account closure
• Gaming logs: 3 years
• Support Chat: 2 years
• Analytics Data: 1 year

Once the retention period expires, data is securely deleted or irreversibly anonymized.

You have the following rights regarding your personal data:

• Right of access: You have the right to know what personal data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: You can request deletion of your data under certain circumstances.
• Right to restrict processing: You can request to restrict the processing of your data in certain circumstances.
• Right to data portability: You can receive your data in a portable format.
• Right to object: You can opt out of marketing communications at any time.

Ben999 is strictly for adults. We do not knowingly collect any data from users under the age of 18.

If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.

If a minor has accidentally registered, parents or guardians may contact us at support@ben999.ws.

Ben999 uses industry-standard security measures to protect your data:

• 256-bit SSL/TLS encryption
• Two-factor authentication (2FA) available
• Regular security audits and penetration testing
• Server-side data encryption
• Restricted access controls — only authorized personnel can access your data
• 24/7 security monitoring
• Data backup & disaster recovery plan

However, no online platform can guarantee 100% security. If you notice any suspicious activity, please contact support immediately.

Ben999 may update this Privacy Policy as needed. When changes are made:

• You will be notified at your registered email address before any significant changes are made
• The date of the latest update will be noted at the top of the page
• 7 days' notice will be given before any changes take effect
• Continued use of the site after any changes constitutes your acceptance of the updated policy

If you do not agree to the updated policy, please contact support to close your account.

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact us:

We take all privacy-related concerns seriously and work to resolve them as quickly as possible.