Ben999's Terms & Conditions — Complete Guide

By using the ben999 platform, you confirm that you have read and agreed to these terms and conditions in full. These terms constitute a legally binding agreement between ben999 and each user.

If you do not agree with any part of these terms, please stop using the ben999 platform. Registering or using the site in any way indicates your acceptance of these terms.

These Terms & Conditions have been written in Bengali for the convenience of Bangladeshi users. However, the English version shall prevail in the event of any legal dispute.

To open an account with ben999, you must provide accurate and complete information. Your real name, valid email address, correct date of birth, and mobile number are required at the time of registration.

It is your responsibility to keep your account password secure. Do not share your password with anyone. If you believe there has been unauthorized access to your account, contact our support team immediately.

Transferring or selling your account to another person is strictly prohibited. In such cases, both accounts will be closed.

Ben999 is strictly for users aged 18 and above. We are committed to preventing minors from accessing our gaming platform.

Before making a withdrawal, you must complete KYC (Know Your Customer) verification. This requires:

• Copy of National ID (NID) or passport
• Selfie photo (holding your ID)
• Proof of address (utility bill or bank statement)
• Payment Method Verification

KYC verification typically takes 24–48 hours to complete. During this time, withdrawals may be temporarily put on hold.

Ben999 currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200 (two hundred taka).

Keep in mind when making a deposit:

• Deposits are usually credited to your account instantly
• Only use payment methods that belong to you
• Using another person's card or mobile banking is not permitted
• If your deposit hasn't been credited, please contact support with your payment slip.

Your account must be fully verified before you can make a withdrawal. The minimum withdrawal amount is ৳500 (five hundred taka). The maximum daily withdrawal limit is determined by your account level.

Withdrawal processing times:

• Mobile Banking (bKash/Nagad): 15 minutes – 24 hours
• Bank transfer: 1–3 business days
• First withdrawal: 24–72 hours after KYC verification

Withdrawals can only be made through the same payment method used for the deposit. To withdraw bonus funds, the associated wagering requirements must first be met.

Ben999 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be met.

General bonus rules:

• Wagering requirement: Bonus amounts typically require 20–40x wagering
• Validity period: Most bonuses are valid for 7–30 days
• Game restrictions: Bonus wagering does not apply to certain games
• Maximum bet limit: while a bonus is active, bets are generally capped at ৳500
• Referral bonus: applicable to genuine new users only

Ben999 reserves the right to modify or cancel any bonus program at any time.

All games on ben999 are powered by certified RNG (Random Number Generator) technology. Every game outcome is entirely random, with no predetermined patterns.

Important gaming rules:

• Each game has its own RTP (Return to Player) rate
• The outcome of a game is independent of previous results
• Ben999 reserves the right to void bets in the event of a technical error
• In the event of a disconnection, game results are saved on the server
• Playing with the intent to harm yourself or others is strictly prohibited

Any dispute regarding a game outcome must be reported to support within 72 hours.

The following activities are strictly prohibited on ben999 and will result in immediate account termination:

• Money laundering or illicit fund transfers
• Bonus Abuse or "Bonus Hunting"
• Exploiting technical vulnerabilities or software bugs
• Use of automated bots or scripts
• Collusion or fraudulent cooperation with other players
• Use of false identity or forged documents
• Fraudulent chargebacks or payment disputes
• Using another person's account

Ben999 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Terms & Conditions Violation
• Incomplete KYC Verification
• Suspicious or fraudulent activity
• If found to be under 18 years of age
• Legal orders or regulatory directives
• Extended period of inactivity (more than 12 months)

To close your account voluntarily, please contact support. Any verified pending withdrawals can be processed before closure.

As part of responsible gaming, you can temporarily lock your account or activate self-exclusion at any time.

Ben999 takes the protection of your personal data seriously. We never sell your information to third parties.

Information we collect:

• Registration details (name, email, mobile)
• Identity Verification Documents
• Transaction History
• Gaming activity logs
• Device & browser information

For more details, visit our Privacy Policy Read.

Ben999 is not responsible for the following:

• Losses due to internet disconnection
• Delays due to third-party payment processing
• Loss of account access due to user negligence
• Personal financial losses from gaming outcomes
• Unexpected technical issues

Ben999 strives to maintain uninterrupted service at all times, but temporary disruptions may occur due to maintenance or technical issues.

Ben999 reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or on-site notification in advance.

Updated terms take effect 7 days after publication. Continued use of the platform after that period constitutes acceptance of the revised terms.

If you do not agree to the updated terms, you may close your account — in which case, you will be able to withdraw your verified balance.